Frequently asked questions
What is the return policy?
We accept returns within 30 days of delivery. Items must be unused, unwashed, in their original condition, and suitable for resale. Please contact us before returning an item to receive return instructions. For returns due to personal preference or ordering the wrong size, return shipping costs are the customer’s responsibility.
When will I get my order?
Orders are typically processed within 1–2 business days. After your order ships, standard delivery usually takes 3–7 business days. Tracking information will be provided once your order has been shipped.
How much does shipping cost?
We offer free standard shipping on all U.S. orders.
How can I track my order?
Once your order has shipped, you’ll receive a shipping confirmation email with a tracking number. You can use the tracking link to check the latest delivery status.
What if my order arrives damaged or incorrect?
If your item arrives damaged, defective, or incorrect, please contact us as soon as possible with your order number and clear photos of the item. We’ll review the issue and provide an appropriate replacement or refund solution.